Hi I am Megs, a Scottish Service Designer living in Sydney (but maximising holiday and travelling the world wherever & whenever possible)….
I am a passionate about Human-Centric Design, and I hold a deep rooted appreciation for seamless and efficient business processes (perhaps stemming from a few fantastic years at Accenture). I love interacting and understanding humans, and using design tools and methodologies to better determine the needs of customers, employees, and all other end users of products/services. I come to work to design impactful business and social solutions and services, to innovate with clients, and to get ideas from post it notes into propositions.
The purpose of this blog is to share my thoughts, experiences and learnings around designing services and experiences. If you would like to grab a coffee and chat all things Service Design please feel free to reach out on firstname.lastname@example.org.